1. Personal information we collect

We may collect personal information including, but not limited to:

• name and contact details
• date of birth, nationality, and country of residence
• employment, education, skills, and work history
• migration history and eligibility‑related information
• documents and information provided to support assessments or applications
• billing and payment‑related details, including tax or invoicing information (where applicable)

Some of this information may be sensitive information under Australian privacy law.

2. How we collect personal information

We collect personal information directly from individuals when they:

• complete online forms or questionnaires
• communicate with us by email, phone, or other channels
• provide documents or information for assessment, advisory, or billing purposes

3. Why we collect personal information

We collect personal information for purposes including:

• assessing eligibility for migration, visa, or recruitment pathways
• providing advice and services within our areas of practice
• communicating with individuals regarding enquiries or assessments
• billing, payments, and accounting or tax compliance (where applicable)
• meeting legal, regulatory, professional, and record‑keeping obligations

We collect only information that is reasonably necessary for these purposes.

4. Use and disclosure of personal information

Personal information is used only for the purpose for which it was collected, or for a related purpose that would reasonably be expected.

We may disclose personal information where appropriate to:

• government departments or assessing authorities
• payment processors, accounting, or professional advisers
• authorised staff and contractors supporting the Australian business
• financial, accounting, or compliance service providers for billing or tax purposes

Some disclosures may involve recipients located outside Australia.

We do not sell personal information.

5. Overseas access and disclosure

Dizon & Associates operates as an Australian entity. Personal information is held and managed as part of our Australian operations.

In some circumstances, personal information may be accessed or disclosed outside Australia, including where:

• authorised staff or contractors located overseas access information as part of their role supporting the Australian business
• information is used or disclosed for billing, accounting, or tax compliance purposes in another jurisdiction

Where personal information is accessed or disclosed overseas:

• Dizon & Associates remains accountable for the handling of that information
• access or disclosure is limited to what is necessary for legitimate business or compliance purposes
• reasonable steps are taken to ensure the information is protected and handled in line with Australian privacy requirements

6. Security of personal information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Safeguards are applied having regard to the nature and sensitivity of the information.

7. Access and correction

Individuals may request access to personal information we hold about them and request correction if the information is inaccurate, incomplete, or out of date.

Requests can be made using the contact details below.

8. Enquiries and complaints

For privacy‑related enquiries, access requests, or complaints, please contact:

Email: info@dizonassociates.com.au

We will respond within a reasonable timeframe and in accordance with Australian privacy requirements.

9. Updates to this policy

This Privacy Policy may be updated from time to time. The current version will always be published on our website.